BeddingCo is a division of 1 International Inc. This policy applies to new orders placed on or after October 27, 2026, when provided and agreed before payment. It does not change the terms of earlier orders. Any rights or remedies required by applicable law take priority.

Order review before payment

Before paying, review your itemized final order, including mattress size and firmness, product dimensions, bedding style and color, pillow sizes, item quantities, delivery address, delivery/setup scope, subtotal, tax and final total. A bed frame is not included unless expressly listed. Ask us to resolve any unclear product detail before payment. Delivery availability and scheduling must be confirmed by BeddingCo.

Cancellation before dispatch

You may cancel within 24 hours after placing your order and receive a full refund to the original payment method. Your written order confirmation will record the order time and cancellation deadline in Chicago local time. Send your cancellation request to beddingco.us@gmail.com or WhatsApp +1 331-245-8747 before that deadline; you do not need to wait for our reply. BeddingCo will not purchase inventory specifically for your order or begin delivery during this window. For a Twin XL or Full package canceled for change of mind after the 24-hour window and before dispatch, a fixed $200 cancellation fee per canceled package will be deducted from the amount paid, and the remaining balance will be refunded to the original payment method. For example, a fully paid $999.99 package has a $799.99 package-price refund, with any tax adjustment handled as required by law. This is a fixed cancellation fee, not reimbursement of the shipping charge on an individual order; it applies even when the supplier provides free shipping. The fee must be clearly disclosed and agreed before payment, applies only to new orders accepted under these terms, and will not be added as a separate automatic charge. It does not apply to cancellations caused by BeddingCo’s failure to fulfill the agreed order or to refunds required by law. For Queen and King packages, any cancellation deduction must be separately disclosed and agreed before payment and permitted by law. Any longer cancellation period, full refund or other remedy required by law takes priority. Certain sales following an in-home demonstration or made at a workplace or temporary location may qualify for a three-business-day cancellation period and required notices; BeddingCo will honor the applicable period and postpone order-specific inventory commitments until it expires. Rights concerning defects, incorrect goods, non-delivery and other legally required remedies remain unaffected.

Change-of-mind returns for unopened goods

Contact BeddingCo within 7 calendar days after delivery to request a change-of-mind return of the complete package. All products must be unused and in their original unopened packaging, including intact hygiene seals. We will arrange return instructions and a reasonable collection/return date. Do not send products to the vendor. After receipt and inspection, eligible returns will be refunded to the original payment method. Refund processing will be initiated within 7 business days after approval; the payment provider may require additional time to display the credit.

For a change-of-mind return, the customer is responsible only for collection or return costs disclosed and agreed before purchase. There is no percentage restocking fee under this policy. Any exception for an individual item or partial package return must be confirmed in writing; applicable legal rights are unaffected.

Opened, unboxed, used or set-up products

For hygiene reasons, change-of-mind returns or exchanges are not offered for mattresses, pillows, sheets, comforters or protectors after their packaging or hygiene seals have been opened, or the products have been used or installed during setup. There is no comfort or sleep trial unless expressly included in your written order. This restriction concerns change of mind only; it does not exclude rights or remedies for defective, damaged, incorrect, missing or misdescribed goods, or services not performed as agreed.

Damage, incorrect items, defects and incomplete service

Inspect accessible items before unboxing and before the delivery team leaves, where reasonably possible. Record visible damage, missing products, incorrect items or incomplete setup on the delivery record. Please report delivery issues promptly, ideally within 48 hours, with your order number and photos where available. This requested reporting period does not remove rights concerning concealed damage, defects, warranties or applicable law.

BeddingCo will investigate and provide an appropriate remedy, which may include correction of service, replacement, repair or refund as applicable. Customers will not be charged return or collection costs necessary to correct BeddingCo’s delivery of damaged, defective or incorrect goods. Do not continue using a product if doing so could worsen a defect or create a safety risk. Warranty coverage is limited to the specific written warranty supplied for the purchased product; no unconfirmed vendor warranty or trial is promised.

Delivery and service records

Before payment, the purchaser will be asked to acknowledge the final order details, authorize the stated payment and electronically sign the agreed terms. At delivery, the recipient will be asked to sign a separate record identifying the items received, services actually performed and any exceptions. Signing a receipt does not waive rights concerning defects, concealed damage or applicable law. A completed service charge will not be deducted from a refund unless separately priced, disclosed and agreed before payment, and legally permitted; an undisclosed service fee will not be taken out of the package price.

Payment concerns and dispute rights

Please contact BeddingCo if you have a payment or order concern so we can help. You do not have to postpone a lawful dispute or miss an applicable deadline while waiting for a response. This policy does not waive or restrict rights under applicable law or card-network rules. BeddingCo may provide accurate order, consent, communication and delivery records to its processor when responding to a dispute. No automatic chargeback penalty or additional card charge is authorized by this policy.

Contact

Email: beddingco.us@gmail.com
WhatsApp: +1 331-245-8747